Recent Posts

When Ice Strikes

1/17/2017 (Permalink)

Ice Dams can be a major problem during the winter season. They form when heated air from your home or business rises into the attic spaces and heats the roof from the inside out. This heat melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof’s shingles and into the structure’s interior areas causing water and mold damage to insulation, ceilings and soffits. This can also loosen your shingles, pull or tear off gutters.

Climbing onto your roof to fix the problem yourself is dangerous and could lead to serious personal injury and increase the damage to your home or business. There are multiple methods to help avoid ice dams on the market, including attic insulation and ventilation and having a good quality waterproof underlayment. Please refer to a licensed contractor for assistance in protecting your home to ensure your personal safety and the safety of your home or business.

One of the biggest steps in ice dam prevention is making sure your gutters are clean and having a debris protection system. Debris causes water to back up and gives the ice dam process a jump start.

The interior leaks caused by ice dams might not be visible right away. It is not uncommon that the water pushed into your structure will travel around walls and vapor barriers until it finds a path that might lead to an area where you do see it. By the point you see water inside, it usually has been there for a while which can cause mold to develop.

SERVPRO of the Mid/Upper Shore professional staff can help mitigate water damage caused by ice dams and help you get your structure back to pre-loss condition. Contact our offices for fast, efficient service at (410)749-2221 or visit us on the web at www.SERVPROmiduppershore.com

Upper Shore Commercial Property Owners/Managers

12/15/2016 (Permalink)

SERVPRO of the Mid/Upper Shore specializes in commercial clean ups.  There's never a convenient time for fire or water damage to strike your Queen Anne County, commercial property.  Every hour spent cleaning up is an hour of lost revenue and productivity.  So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Clean Up

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of The Mid/Upper Shore has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

If You Have Questions or Need Help, Please Call Us At - (410)758-8770

How to prepare your Maryland business for flooding

12/15/2016 (Permalink)

With over 40 years of experience, SERVPRO Franchise professionals have restored flood damaged homes and businesses from coast to coast. Here are our SERVPRO approved tips for preparing your business for a flood.

BEFORE THE FLOOD

  • Have a qualified professional elevate the furnace, water heater, electric panel if susceptble to flooding
  • Install Check valves in sewer traps to prevent flood water from backing up into the drains of your business
  • seal walls in basements with waterproofing compounds to avoid Seepage
  • arrange to have a free Emergency Ready profile made for your business in advance so if the flood does happen, then you will be able to manage the restoration process remotely
  • make sure you have flood insurance, flood insurance takes 30 days to get into affect so it is imperative that you have it long before you need it.
  • Document your business. Take quality pictures of vehicles, Computers, inventory and office set up. You'll be glad you have this later.

During the flood:

  • Turn off utilities at the main switches, or valves if instructed to do so.
  • Disconnect electrical appliances
  • Do not touch electrical equipment if you are wet or standing in water
  • Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood

  • Listen for news reports to learn if the communities water supply is safe to drink 
  • Avoid floodwaters. Water may be contaminated by oil, gasoline, or raw sewage. Water may also be electrically charged.
  • Stay out of any building if it is surrounded by flood waters
  • return to the business only when authorities indicate it is safe

ABOUT SERVPRO OF THE MID/UPPER SHORE

SERVPRO of the Mid/Upper Shore are the flood clean up experts in the Eastern Shore area. IF a flood strikes your business, give SERVPRO of the Mid/Upper Shore a call, even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean up is often and overwhelming task. The SERVPRO team at SERVPRO of the Mid/Upper Shore is prepared to handle any size disaster and help make it like it never even happened. 

Winterizing Your Kent Island Home

12/15/2016 (Permalink)

The cool, crisp days of fall are officially upon us, and with winter just around the corner, it’s time to put the memories of pool parties, backyard barbecues, and late-night summer soirées in the rearview mirror. But that doesn’t mean we have to swear off spending time outdoors until spring. With just a few adjustments, your alfresco space can get as much foot traffic as the rest of the home during the colder months.

1. Rearrange furniture

2. Opt for a muted color palette

3. Add accessories

4. Replace plants

5. Use a mix of materials

6. Invest in high-quality furniture that will last

7. Consider a larger-scale design project

Call your Franchise Professionals today. At SERVPRO of the Mid/Upper Shore, we make it "Like it never even happened." 410-758-8770

Sump Pump Failure in your Talbot/Dorchester County Home

11/29/2016 (Permalink)

Sump Pump Failure

 A ‘sump pump’ is ‘a pump used to remove water that has accumulated in a water collecting sump basin, commonly found in the basement of homes’. For the most part, sump pumps are relatively ‘unnecessary’, but when an emergency arises, you’ll be grateful you had it. A sump pump can easily avoid the crisis of having a flooded basement by draining all excess water back outside. However, when it fails, it’ll cost you a basement and thousands of dollars in water damage.

 

How does a sump pump fail?

It’s Installed Incorrectly

Instructions administered by the manufacturer must be followed diligently in order for the sump pump to be installed properly. Another issue is the size of the sump pump; while a small one can work just as fine as its larger counterpart, you must install the right size in order for it to function properly.

 

There Was A Power Failure

This is the most common cause of a sump pump’s failure, which renders this devise useless. A backup generator is always a good investment to make.

 

Problems With The Switch

This is the most common mechanical problem: a stuck switch. Debris can jam it and render it useless, or the pump can shift and the float can get stuck. A little cleaning and some adjustments to the sump pump’s position can go a long way to prevent this.

 

The Discharge Lines Are Frozen Or Clogged

Debris can clog the discharge lines, cause flood water to retreat back into the basement (to prevent this, be sure to install a grate at the opening of your pipe, preventing debris and even small animals from entering).

Prevention of frozen pipes is practically impossible. However, you can install an additional discharge line that continues to perform the original discharge line’s purpose when it is ineffective.

 

 Age

Sump pumps can be worn down over time and cease to work after 7-10 years of use. It’s best to replace your sump pump every ten years.

 

 There Is No Air Relief Hole in Discharge Line

 

 Gravel or Dirt?

Gravel and dirt can interfere with your pump’s switch and float arm. If you are unsure about your pump’s installation, contact a professional.

 

Lack of Maintenance

Clean your sump pump occasionally to make sure that it’s operational.

 

You Might Have A Defective Product

It’s rare, but you could have had a defective sump pump. It’s best to test it upon installation to be assured that there are no defects.

 

Call us for help: SERVPRO of Talbot/Dorchester

Holiday Fires - Christmas Tree Fire Safety

11/11/2016 (Permalink)

Fire Damage Holiday Fires - Christmas Tree Fire Safety Christmas Fires

Statistics from the National Fire Protection Association (NFPA) show the holidays are a high-risk time for home fires. Christmas trees are responsible for 240 home fires each year, and other holiday decorations are the cause of another 1,170 fires.

Here are some tips to keep your home safe this holiday season: 

•Check the stand daily to make sure that the level of water does not go below the base of the tree.

•Keep trees at least three feet away from major sources of heat (fireplaces, heaters, heat vents, and direct sunlight). Lowering the room temperature will slow the drying process.

•Use lights that produce low heat, such as miniature lights, to reduce drying of the tree.

•Always inspect light sets before placing them on the tree. If worn, replace with a new set.

•Do not overload electrical circuits.

•Always turn off the tree lights when leaving the house or when going to bed.

•Monitor the tree for freshness. After Christmas or if the tree is dry, remove it from the house.

•Install and ensure smoke alarms work inside and outside each bedroom and sleeping area. Install alarms on every level of the home, including the basement.

If you have a fire, call SERVPRO of Mid/Upper Shore. We make it like it never even happened.

Does Your Queen Annes, Kent or Caroline Home Have A Mold Problem?

11/11/2016 (Permalink)

Mold Remediation Does Your Queen Annes, Kent or Caroline Home Have A Mold Problem? Mold

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

·         Mold is present almost everywhere, indoors and outdoors.

·         Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

·         Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

·         Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

·         Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

·         Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 410-758-8770

Queen Annes, Kent Island, Caroline County Residents: Follow These Mold Safety Tips If You Suspect Mold

11/11/2016 (Permalink)

Mold Remediation Queen Annes, Kent Island, Caroline County Residents:  Follow These Mold Safety Tips If You Suspect Mold Mold

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

·         Stay out of affected areas.

·         Turn off the HVAC system and fans.

·         Contact SERVPRO of Mid/Upper Shore for mold remediation services.

What Not to Do:

·         Don’t touch or disturb the mold.

·         Don’t blow air across any surfaces with visible or suspected mold growth.

·         Don’t attempt to dry the area yourself.

·         Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Mid/Upper Shore specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-410-758-8770

SERVPRO Personal Emergency Assistance Bags

11/11/2016 (Permalink)

General SERVPRO Personal Emergency Assistance Bags Chief of the Ocean Pines VFD Steve Grunewald (left) and Deputy Chief Bill Bounds (right) recently accepted SERVPRO Personal Emergency Assistance Bags

Hebron, MD- Robb Sartorio, owner of SERVPRO’s three Eastern Shore franchises, has announced the distribution of over 500 Personal Emergency Assistance Bags to area police, fire, and EMS agencies. The program was initiated over two years ago and provides personal care items to individuals in need following a variety of emergency situations.

According to Sartorio, “The Personal Emergency Assistance Bag project has been a tremendous opportunity for SERVPRO to partner with Eastern Shore emergency services providers. We provide the bags without charge to local providers and they can be distributed to victims at the scene of an emergency regardless of the circumstances.”

EMS Captain K. J. Marvel and Lieutenant Barbie Utz at the Ridgely Volunteer Fire Department recently distributed four bags to a family following a tragic house fire. The family of four adults and several children were grateful to have the items provided.

“We saw a need for the family that was burned out of their home,” stated Ridgely VFD Ambulance. Captain K. J. Marvel. “The bags have just the right contents needed by fire and accident victims following their emergency.”

The bags contain a variety of items designed to assist the victim in the time immediately following an emergency. In addition to personal care products, there are some additional items such as diapers, a coloring book and crayons, a journal for documenting important conversations, and many other items. The bags are offered without charge to all police, fire, and EMS agencies on the Eastern Shore.

According to Kevin Knussman, SERVPRO Marketing Representative, every agency offered the bags accepted them and they are available in all eight Eastern Shore counties.

SERVPRO franchises provide a complete and full range of restoration services. Emergency services are available 24 hours/7 days a week. The local SERVPRO number is (410) 749-2221 or (410) 822-6442.

SERVPRO provides restoration services to home or commercial structures caused by:

•Water Damage

•Fire and smoke Damage

•Disaster, storm and flood damage

•Mold Damage

SERVPRO also provides crime scene and biohazard clean-up services as well as carpet and upholstery cleaning.

2016 RPS Frisbee Golf Tournament

10/28/2016 (Permalink)

Community 2016 RPS Frisbee Golf Tournament 2016 SERVPRO Frisbee Team

October 15, 2016 (Salisbury, MD)

 

Imagination Library Scores at RPS ISG International’s 5th Annual Disc Golf Tournament

 

RPS ISG International recently held their 5th Annual Disc Golf Tournament raising a record $14,315 to benefit United Way’s Imagination Library Program. 36 teams from local businesses competed to raise funds for the program, providing free, home-delivered books each month to local children from birth to age five. Event sponsors included Chubb Insurance, XL Catlin Insurance, CareFirstBlueCrossBlueShield, PNC Bank, Beazley Group, Liberty Mutual Insurance, Travelers Insurance, CNA Insurance, Hanover Insurance Group, HISCOX Insurance and The Hartford. Tournament teams included employees from 1880 Bank, Affordable Business Solutions,Amedisys Home Health Care, APPI Energy, BesTemps, Black Diamond Catering, Davis, Bowen & Friedel, Deaf Independent Living Association, Delco Packaging, Delmarva Media Group, Dorchester County Public Schools, Egide USA, Hebron Savings Bank, Interstate Container, Intercoastal Trading,LWRC, One Beacon Insurance, PNC Bank, Pohanka of Salisbury, SERVPRO, TGM Group, LLC, Tri Gas & Oil, USLI Insurance, Vantage Point Solutions Group, WBOC/Draper Holdings, Wellspring Insurance Network, and Xenith Bank.

 

Dean Goodwin, Marketing Manager of RPS ISG International and event coordinator of the tournament shared, “This year was the most successful disc golf tournament to date! It’s heartwarming to see our business community come together to ensure the kindergarten readiness of children on the Lower Shore."

 

The Imagination Library Literacy Program is administered by the United Way of the Lower Eastern Shore, and to date has distributed over 81,000 books to nearly 4,000 children in Wicomico, Worcester, Somerset and Dorchester Counties since its inception in 2012. The proceeds of the tournament will provide over 6,600 books to localchildren. United Way Executive Director Kathleen Mommé stated, “We continue to be amazed at the leadership RPS ISG International provides each year with this event.Thanks to their creative support, local children and their parents will have the materials they need to foster a love of reading and learning.”

 

About United Way of the Lower Eastern Shore:

Now in its 72nd year, United Way of the Lower Eastern Shore continues to be the largest non-governmental source of funding for 74 critical programs in Wicomico, Worcester, Somerset and Dorchester Counties. United Way helps Eastern Shore residents obtain Educational Success by reducing the achievement gap between low and middle income students, Financial Stability by advancing the economic security of families and individuals in our community, and Good Health by improving access to and awareness of local health and wellness services. In 2016, United Way provided nearly $1.4 million to community programs and helped to change the lives of over 77,000 individuals. For more information, visit www.unitedway4us.org.